Terms & Conditions

Terms and Conditions of Socotra Booking

Effective Date: 5th September 2024

Welcome to Socotra Booking. These Terms and Conditions (“Terms”) govern your use of our website, www.socotrabooking.com (“Website”) and the services provided by Socotra Booking (“we,” “us,” “our”). By accessing or using our Website and services, you agree to these Terms. If you do not agree with these Terms, please do not use our Website or services.

1. Definitions

“Services”: Refers to the tour packages, bookings, and related services we offer through our Website.
“User” or “You”: Refers to any individual or entity using our Website or Services.

2. Booking and Payment

Bookings: To book a tour, you must provide accurate and complete information, including but not limited to, your name, contact details, and payment information.
Payment: All payments for bookings must be made in full at the time of booking. We accept various payment methods as indicated on our Website. Payments are processed securely through our third-party payment processors.

3. Cancellation and Refund Policy

Cancellation by You: If you wish to cancel a booking, please refer to our Cancellation Policy available on our Website. Cancellations may be subject to a fee or non-refundable based on the timing and nature of the cancellation.
Cancellation by Us: We reserve the right to cancel tours for reasons such as insufficient bookings, adverse weather conditions, or other unforeseen circumstances. In such cases, we will offer alternative dates or a full refund.

4. Changes to Bookings

Amendments: If you wish to make changes to your booking, please contact us as soon as possible. Changes are subject to availability and may incur additional charges.

5. Travel Insurance

Requirement: We strongly recommend that all travelers obtain comprehensive travel insurance that covers medical expenses, trip cancellation, and personal liability.

6. Responsibilities and Conduct

User Responsibility: You agree to comply with all applicable laws and regulations while using our Website and Services. You are responsible for ensuring that all information you provide is accurate and up-to-date.
Conduct: You agree not to engage in any behavior that may disrupt or damage our Website or Services or interfere with the experience of other users.

7. Limitation of Liability

Disclaimer: Our Website and Services are provided “as is” and “as available.” We make no representations or warranties of any kind, express or implied, regarding the operation of our Website or the accuracy of the information provided.
Liability: To the maximum extent permitted by law, Socotra Booking shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of our Website or Services, including but not limited to, loss of profits or data.

8. Intellectual Property

Ownership: All content on our Website, including text, images, logos, and trademarks, is the property of Socotra Booking or its licensors and is protected by intellectual property laws.
Use: You may not reproduce, distribute, or modify any content from our Website without our prior written consent.

9. Privacy Policy

Privacy: Your use of our Website and Services is also governed by our Privacy Policy which outlines how we collect, use, and protect your personal information.

10. Cookies

Usage: Our Website uses cookies to enhance user experience. By using our Website, you consent to our use of cookies as described in our Cookie Policy.

11. Links to Third-Party Websites

External Links: Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Governing Law

Jurisdiction: These Terms are governed by and construed in accordance with the laws of Socotra Island. Any disputes arising from these Terms or your use of our Website and Services shall be subject to the exclusive jurisdiction of the courts of Socotra Island.

13. Changes to Terms

Amendments: We reserve the right to modify these Terms at any time. Any changes will be posted on our Website, and the “Effective Date” will be updated. Continued use of our Website and Services after such changes constitutes your acceptance of the modified Terms.

14. Termination

Termination by Us: We may terminate your access to our Website and Services at our sole discretion if you breach these Terms or engage in any conduct that we consider inappropriate or harmful.

15. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Email: info@socotrabooking.com
Address: 30th Street – Socotra Island

Thank you for using Socotra Booking. We look forward to providing you with exceptional travel experiences.

By using our Website and Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.